Orders
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
If the return is caused by the customer, the shipping fee will be borne by the customer (based on the courier you choose).
If the return is due to a quality issue, we will cover the cost.
If your product arrives damaged, please contact our customer service team right away and provide:
Clear photos of the damaged item
Your order number
Your shipping address
We’ll verify the issue and arrange a replacement or refund as soon as possible.
If your order hasn’t shipped yet, please contact our customer service team right away. We’ll do our best to update or cancel your order before it leaves our warehouse.
At this time, MayBee Hives ships within the United States only. We’re working to expand our service areas soon!
Most orders are processed within 1–2 business days and delivered within 3–7 business days, depending on your location and carrier service.
Payment
This can happen for several reasons — incorrect card details, insufficient funds, or your bank blocking the transaction for security reasons. Please double-check your information or contact your bank to authorize the payment.
Yes! All transactions are processed through secure encryption technology (SSL) to protect your personal and payment information.
Products Introduction
Absolutely. All MayBee Hives products are fully compatible with standard Langstroth frames and accessories.
8-frame hives are lighter and easier to handle, ideal for hobbyists.
10-frame hives offer more space for honey production, perfect for larger apiaries.
You only need basic tools such as a hammer or screwdriver. All nails and screws are included in the package.
Definitely! Our kits are designed for easy setup and come with everything beginners need to start their beekeeping journey confidently.
Assembly Tutorial
Of course! Click the floating button on the right and select “Products Introduction” to view.